AI and data-driven automation are revolutionizing the B2B SaaS landscape by transforming how businesses engage with their customers. In this session, Khalil Khandouk will explore how Placetel leverages advanced AI and data technologies to automate and enhance user journeys, resulting in more personalized customer experiences and streamlined lifecycle management. He will dive into the specific strategies and scalable processes that drive higher conversions, reduce churn, and ultimately boost revenue growth in the competitive telecommunication market.
Head of eCommerce and Online Marketing at Gamma Placetel.
Khalil Khandouk is an expert in AI, big data, and digital transformation, with extensive experience driving innovation in the eCommerce and Travel sectors. As a thought leader in leveraging advanced technologies, Khalil has helped businesses like trivago, Emma and Cisco unlock new revenue streams and optimize customer experiences through data-driven strategies. With a decade of experience in tech and business, he brings a unique perspective on how AI and big data can revolutionize commerce. Khalil is passionate about the future of technology and its impact on shaping smarter, more efficient business ecosystems in his current role at Gamma Placetel.