In the past three years, we created a dedicated SAP User Experience (UX) Lab at ALDI South International IT from the ground up. We developed a comprehensive SAP UX Strategy that ingrained user-centric design principles into our software development processes. Partnering with our DevOpsHub—comprised of autonomous teams building custom solutions on the SAP BTP platform—we transformed our approach to deliver high-quality, user-friendly software.
In addition to the SAP UX Lab, we established the SAP BTP Automation and Data Lab, which focuses on identifying and developing use cases empowered by Artificial Intelligence (AI) and Automation. The team also emphasizes data-driven prototyping to showcase AI capabilities while making them tangible for their customers.
Both teams collaborate to offer AI workshops that uncover potential AI use caes within the company.
This talk will delve into the challenges, methodologies, and successes that have redefined our organizational capabilities, set a new standard for UX design within the SAP ecosystem, and fostered a culture of innovation through AI integration.
IT Manager of SAP UX Lab at ALDI South.
René Ziemann is IT Manager at ALDI South International IT. Before joining ALDI South in 2021, he spent a decade in the automotive sector as an IT Consultant and Project Manager, specializing in the implementation of SAP solutions in pre-series manufacturing. With a strong focus on user-centric software design, Rene is dedicated to enhancing user experience by building a dedicated User Experience (UX) Lab at IT from the ground up.
IT Manager of SAP BTP Automation and Data Lab at ALDI South.
Meling joined ALDI in 2019, working across different departments and expertise in SAP Release Upgrades, IT Change Management and Release Management. Now the IT Manager of the SAP BTP Automation and Data Lab Team, she is passionate about advancing Automation and AI-driven solutions to enhance operational efficiency and drive retail innovation. Her team focuses on prototyping and developing practical, user-centric and future-ready Data and AI products to support the ongoing evolution of the retail industry.
